Privacy & Security

354bd Privacy Policy — How we keep your information safe

Your privacy at 354bd is our top priority. Read this policy to learn how your data is collected, used, and kept safe.

Last updated: January 2026

We are committed to protecting your privacy

Key highlights of 354bd's Privacy Policy at a glance

Encrypted Data Storage

All your personal information and transaction data on 354bd is protected through SSL/TLS encryption — completely inaccessible to anyone outside.

No selling of data to third parties

Your name, mobile number, address, or transaction details are never sold to any third party. That is our commitment.

Cookie Control

354bd uses cookies to enhance your experience. You can update your cookie preferences at any time.

Minimal Data Collection

354bd only collects information that is necessary to provide our services. We never ask for data we don't need.

Right to Erasure

You may request to close your account and have your personal data deleted. We will action this as promptly as possible.

Marketing opt-out

If you no longer wish to receive promotional emails or SMS, you can opt out at any time. One message is all it takes.

Section 01

Introduction

Protecting your privacy at 354bd is one of our core principles. This Privacy Policy explains what information we collect when you use the 354bd platform, how it is used, who it may be shared with, and how it is kept secure.

By using the 354bd website, mobile app, or any of our services, you agree to this Privacy Policy. If you have any concerns, please reach out to our support team.

Please Note: This Privacy Policy is an integral part of 354bd's Terms & Conditions. Reading both together will give you the full picture.
Section 02

What Data We Collect

To run the 354bd platform smoothly and provide you with the best experience, we need to collect certain information. The types of data we collect include:

Data type Example Mandatory?
Identity information Name, date of birth, national ID number Yes
Contact Information Mobile number, email, address Yes
Financial information Mobile Pay/Nagad number, transaction history Yes
Device Information IP address, browser, operating system Automatic
Usage data Page visits, betting history, login times Automatic
Communication records Support chat, email correspondence Optional

354bd never stores your bank account PIN, password, or full payment card number.

Section 03

How We Collect Your Data

354bd collects information in several ways. You should have a clear understanding of each method:

  • Provided directly: You provide information directly during registration, deposits or withdrawals, and when contacting support
  • Automatic Collection: When you use 354bd, device and browsing information is automatically collected via cookies, log files, and tracking technologies
  • From Third Parties: To verify your identity, certain information may be obtained from authorised verification agencies
  • Payment providers: When a transaction is completed via Mobile Pay, Nagad, or similar services, the necessary information is collected automatically
Section 04

How Your Data Is Used

354bd uses your information only for specific purposes. We never use it beyond what is stated:

  • To create, manage, and secure your account
  • To process deposits and withdrawals
  • To provide betting and gaming services
  • To provide customer service and support
  • To detect and prevent fraud and money laundering
  • To manage bonuses and promotional offers
  • To fulfill legal obligations
  • To improve the platform and enhance user experience
  • To send you relevant promotional messages with your consent
Transparency: 354bd never sells your data to advertising companies or profiles you without your knowledge.
Section 05

Data Sharing & Disclosure

354bd does not sell your personal data to third parties. However, your information may be shared in the following limited circumstances:

  • Payment providers: Necessary information is shared with Mobile Pay, Nagad, Rocket, and Upay to process transactions
  • KYC providers: Your data may be shared with trusted verification partners for identity verification purposes
  • Legal authorities: We may be required to share information with regulatory authorities under a court order or as part of a legal investigation
  • Fraud prevention: Limited data may be shared with specific security partners to actively prevent fraud
  • Business Transfers: In the event of a company merger or acquisition, data may transfer to the new owner, but this policy will remain in effect

All third-party partners are required to comply with 354bd's privacy standards and may not use your information for their own purposes.

Section 06

Data Security Measures

354bd uses industry-leading technology to protect your data. Our security measures include:

  • All data transfers are secured with 256-bit SSL/TLS encryption
  • Server databases are stored in encrypted form
  • Two-factor authentication (2FA) is available
  • Regular security audits and penetration testing are conducted
  • Suspicious login attempts are automatically blocked
  • Access to data is restricted to authorized personnel only
  • Physical and digital security is maintained at our data centres 24 hours a day
Your responsibilities: Security works both ways. Keep your password strong, never share it with anyone, and avoid using 354bd on public Wi-Fi.
Section 07

Cookie Policy

The 354bd website and app use cookies — small text files stored in your browser or device. The types of cookies we use:

  • Essential Cookies: To maintain login sessions and ensure security — disabling these will prevent the site from functioning
  • Performance cookies: To monitor site performance and errors — data is collected entirely anonymously
  • Functionality cookies: To remember your language, preferences, and settings
  • Analytics Cookies: To analyze user behavior and improve the platform

You can manage cookies through your browser settings. However, disabling essential cookies may affect how 354bd functions.

Section 08

Data retention period

354bd does not retain your data longer than necessary. Our data retention policy:

  • Data for active accounts is retained for as long as the account remains open
  • Even after account closure, transaction records may be retained for up to 5 years as required by law
  • Customer service communication records are typically retained for 2 years
  • Inactive accounts may be deleted after 3 years, with prior notification
Legal obligations: Certain transaction records must be retained for a specified period under Bangladesh's financial regulations. This is outside our control.
Section 09

Your privacy rights

Every 354bd user has certain fundamental rights over their own data. You can exercise these rights at any time:

Right to access

The right to know what data we hold about you and to receive a copy

Right to rectification

The right to request correction of inaccurate or outdated information

Right to erasure

The right to request deletion of your data under certain circumstances

Right to Restrict Processing

The right to request a temporary restriction on the processing of certain data

Marketing opt-out

Right to opt out of promotional communications at any time

Data Portability

The right to download your data in a standard, portable format

To exercise any of these rights, email us at support@354bd.bet or reach out via live chat. We aim to respond within 30 days.

Section 10

Child protection

354bd does not knowingly collect data from anyone under the age of 18. Our platform is intended for adults only.

If we become aware that we hold data belonging to a minor, we immediately delete that information and close the associated account. If you believe your child's data is held by 354bd, please contact us right away.

Section 11

Privacy Policy Updates

354bd may update this Privacy Policy from time to time. If any significant changes are made, we will notify you via email or in-app notification.

Continuing to use 354bd after any changes are made will be considered your acceptance of the updated policy. We recommend checking this page regularly — the "Last Updated" date is always shown at the top.

Section 12

Contact Us

For any privacy-related questions, requests, or complaints, reach out to the 354bd support team. We're always here to help:

  • Email: support@354bd.bet — we aim to respond within 24 hours
  • Live Chat: Talk to us directly via the 354bd website or app
  • For privacy-related requests, please use "Privacy Request" as your email subject line
Our Commitment: We treat all privacy requests with the utmost seriousness and aim to resolve them within 30 days.

Join a Secure & Transparent Platform

354bd puts your privacy and security first. Register today and enjoy betting with complete peace of mind.

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